"TERMS & CONDITIONS"
ORDERING:
I accept Orders by Mail and by Phone
(928) 649-1395
Phone Hours are 7am –7pm M-F, Sat By Provedence
RETURNS & REFUNDS
Returns are accepted on items if returned within ten (10) business days.
A refund cheque for the full price of the item will be issued in the Shipping costs will not be refunded.
Custom Orders CANNOT be returned.
DELIVERY TIME
PLEASE NOTE: As I am a one man shop, I make all the items in the catalogue myself. The work is hand labor intensive to make for you the most accurate and authentic items available
PLEASE… If you have concerns about meeting a delivery deadline, write, e-mail or call BEFORE placing your order.
IN STOCK
(RE-ENACTORS & THE PUBLIC)
Items can be sent out As soon as payment arrives ( Usually on the Fri of that particular week. Please contact me to receive the current IN STOCK LIST.
REGULAR CATALOG ITEMS ARE ONLY AVAILABLE TO:
Museums
National Parks
State Parks
Educational Institutions
Professional Historical Interpreters
In general, Regular Catalog Items take 6 Months to a year to be made and sent out from the time the order is received
Please keep in mind. I am a one man shop making all these items and much of the hardware myself. Your patience is appreciated
CUSTOM WORK (Museums, Parks . Institutions & Interpreters ONLY)
Depending on the project, custom work can take as little as a few weeks or as long as up to 6 months to a year to complete. BEFORE ORDERING ANY CUSTOM ITEM, PLEASE FEEL FREE TO CONATACT ME TO WORK OUT THE DETAILS. I will make sure you are kept up on your custom work and when it will be completed.
PLEASE NOTE! I will endeavor to get your order to you As Soon As I can with in the time frame given. I sincerely appreciate Patronage and Patience.
SHIPPING:
We Ship Via US Priority Mail
With orders up to $69.00, add $8.00; from $70.00 to $149.00, add $12.00; from $150.00 to $300.00, add $16.00; from $300.00 to $500.00, add $20.00; in excess of $500.00, add $30.00.
PAYMENTS: PAYMENT in FULL CONFIRMS Order.
Money Orders and Cashiers Checks PREFERED
VISA & MASTERCARD ACCEPTED BY PHONE
MONEY ORDERS ORIGINATING OUTSIDE THE U.S.A. WILL NOT BE ACCEPTED. Customers outside of the U.S. must pay with VISA, MasterCard or U.S. funds